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SUPPORT

CLICKDRAFT support.

Product and launch support

For installation, licensing, billing or product questions, contact support@clickdraft.co.uk.

Current release

CLICKDRAFT currently has validated builds for Revit 2021 and Revit 2026.4. Installation instructions are supplied with the customer package.

Windows SmartScreen on first install

Because ClickDraft is a newly released signed application, some Windows systems may show a SmartScreen warning before installer reputation is established. If that happens, click More info, confirm the publisher is CLICKDRAFT LTD, then click Run anyway.

Windows SmartScreen prompt showing the More info link for ClickDraft setup

Step 1 · More info

Expand the warning dialog to reveal the signed publisher details.

Windows SmartScreen prompt showing the Run anyway button for ClickDraft setup

Step 2 · Run anyway

Continue only after confirming the publisher is ClickDraft Ltd.

When contacting support

  • Your Revit version.
  • A short description of the issue.
  • A screenshot where useful.
  • Do not send passwords, API keys or other account secrets.

Billing

Subscription billing is processed securely through Stripe. For purchase, licensing or billing questions, contact support directly.

Documentation service

If you need ClickDraft to document a project for you — including complex models, deadline support or a done-for-you workflow — email support@clickdraft.co.uk for a custom project quotation.

Before sending files, review our Privacy Notice. Where the project requires ClickDraft to process personal data on your organisation's instructions, the Data Processing Addendum can be incorporated into the project order.

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CLICKDRAFT LTD

Company No. 17408939

Registered in England and Wales